At Expectations UK, we are dedicated in providing temporary accommodation for vulnerable homeless people. We have the following accommodation as part of our services:
We have a three tier system in place which promotes residents progression into society as our residents have a history of homelessness or have experienced difficulty in maintaining independent tenancies.
The tier one of accommodation is where residents have their own room and they have shared toilet and shower facilities. We also have learning, TV, dining rooms and canteen facilities with cooked meals.
The second tier of accommodation is our chalet blocks which is the second step in gaining independency where this accommodation has their own room, toilet and shower facilities.
Our third tier accommodation provides each resident with their own independent accommodation as this accommodation provides them with their own room, kitchen, toilet and showers.
All three tiers are based on one site where we have a support team available throughout the week, Hostel staff provide 24hr security, and referrals and visits from other agencies are welcomed. We have strong links with other organisations aiming to assist the homeless, both locally and nationally.
Shared House Accommodation
This accommodation is a house share where each resident has their own room and they have shared toilets and showers. We provide a floating support service for our users to help them live as independently as possible. We support with life skills and providing advice to them to take the relevant steps and move forward. Individual support plans are used to help identify the service users needs in order to achieve their goals and ambitions.
WE ARE COMMITTED TO PROVIDING
SAFETY & SECURITY
AIMS & OBJECTIVES
Provide a person centred service which promotes and supports independence, dignity, individual rights and choice within a personal and practical support service.
Promote & Improve
To promote and improve quality of life for individuals. Our service is tailored to meet the individual requirements of the service user to maintain maximum quality of life and normality in their own home environment.
To provide high quality and well maintained housing.
Training & Guidance
Ensure our workforce receive regular training, supervision and guidance in order to develop their skills and confidence within the role.
SERVICE USER EXPECTATIONS
This covers a range of things that our workers can with from preparing a budget to cooking a healthy meal. We will not do these for the user but will help support and help them do these things for themselves.
Every tenant or service user will have a named support worker. The support worker is there to provide a range of support to help service users to achieve goals that they have in their support plan.
Every support user has a support plan, which is made by the service user with a support workers help. The plan will identify what goals the user wishes to achieve and will show what actions the service user and support worker need to take to work towards those goals.
plans change all the time and so support plans need to be reviewed regularly. Support workers will review plans with service users when things change or at times agreed.
Key Working Sessions / Visits
The support worker will meet the service user on a regular basis.
We have a minimum set of standards for support which includes things like: how often should support plans be reviewed or how often should support meetings take place.